Hi all,
We care about what you want in game. We are offering a chance for you to show them to us as suggestions.
List the full names of items you are hunting for or you are showing heavy demand for, or elaborate on your ideas on levelup of character/pet for better game experience. The more you share with us, better and faster we can satisfy you in game.
We look forward to your response! :) Thank you all...
Note: No reward for suggestions.
I just posted one yesterday, and I want you to have more accountability to complaints, more annoucements for upcoming events/rewards/items, and get rid of that stupid auto response 'Please ask your fellow players to make friends" and "please contact cs@lakoo'". What youre saying is that you do not know and instead of asking someone who works in your company you want us, who just contacted one part of your customer service to now contact another aspect of your customer service, that is dumb. If you get a legit complaint, comment, suggestion in-game then you take it.. don't tell us to do it. If its a matter of screenshots, then fine, but if its a matter of asking where does fairy wood drop, or why can't a pet have physical sheild and melee block, I would like a real answer. If I ask why hasn't the halloween mount be found, when one was suppose to be released, and no one has one.. thats the accountability people want.
Now read my next post, and fix your temporary ban of mvp's artificer, cause there is no reason why he should be temporary banned for abnormal level of complaints that his artificer is level 57.
-Cots
I want missions to have pet exp. I would also like a new class called mercenary and they use real guns not laser sword guns
I want youwave unblocked. Youwave would help people without more than one iPod, plus most people on here don't know how to hack/bot an if they didn't why not just block they're accounts instead of not allowing everyone to use it, its not like we hack, it worked fr me then I told u guys thinking u wouldn't block it, paid fr the software to only find out you blocked it
Hi Cots,
Thanks for your comment on our customer service. We are sorry if there's any inconvenience/misunderstanding involved. We are optimizing our service for complaints, announcements and FAQ, etc. We hope we can help our players as more and fast as we can in a better way as well.
As to gameplay, how to commplete some quest or how to get/use some item/pet/skill, we encourage communication between our players for better game playing environment and experience. We are not recommended to leak details on such aspects. If BUG may be involved, details and screenshots may be better provided for our better verification by writing to cs@lakoo.com since there are word/character limitation and screenshot is unavailable via contacting in-game GM. Sometimes much more time than expected may take before a solution is available or a problem is fixed when it's related to the "relevant department". We are really sorry if it brings tard and bad feeling, which is also part of what we are optimizing to avoid.
As to temporary ban of mvp's artificer, for better verification or in case privacy may be involved, we suggest you to write to cs@lakoo.com with more details. We will do what we can.
Thank you.
Hi all,
we look forward to your sharing with us on your suggestions or opinions, on our service or our item/levelup, though this thread is mainly aimed at the latter. Please feel free to write down what you want. We may not respond by writing back here but we will make it part of our report to the relevant department when eligible. We believe your and our efforts are based on a same goal: better game experience for more players.
Thank you all again...
more daily bosses! put them all on announcement board too so that it's easier to navigate to them.
more epic suits for every build and class!! you released lvl 60 but no new gear? come oonnnnn where's the goods? kff has no decent fast suit only dawn overlord which is strength based. you could really offer a lot more suits leaning to more specific builds so that people could really specialize their characters more. would be awesome!
More quests that give lots of exp for players above level 40 (like the quests for level 1~30 players) or better leveling areas. Training at wild boars is too tedious, hard and boring and takes forever to level up. Ended up quiting from bordom.
There should be some random monster at random map ( the map it appear may change day by day) if u lucky see n kill it u may reward exp or item.
•gcs can be purchased via SMS for Android pls.
•a pvp area where we can team up and fight within the risk of being lose all equipments to the beater.
•Cloak for Gunlacer.
•more awsome mounts please.
•And finally, put some random thing for example " clue scroll" can obtained from killing monster which more likely a clue lead us to do quest n reward some cool items ( like Runescape games)
Thank u
"As to temporary ban of mvp's artificer, for better verification or in case privacy may be involved, we suggest you to write to cs@lakoo.com with more details. We will do what we can."
All he got from cs@lakoo was the same questions like please explain the action at boars map, how can you grind without repair etc. which is stupid, can't you ask technicians to look at the activity log or something? Why did you ban a player without any investigation and ignore all his explanation?
Furthermore I would like to know who was report this false accuse. There should be some punishment for him/her as well as compensation for MVP.
Sorry GT200, i answered here: http://cs.lakoo.com/entries/21514283-banned-account . Thank you. We hope your problem will be solved ASAP as well. Sincere apology if our wording during processing misled.
Currently, the most sought after items seem to be:
If you are looking for future rewards for events, the XP scrolls from Mother's Day were immensely popular (I might suggest making the player XP scroll version unbound like the pet one is). 20% Fashion is always popular. Instead of releasing more Reindeer, how about making the previously temporary Tortoise Guardina mount (20% melee/range/magic def) as a permanent mount to give tanks another option?
An IAP bonus event for gold similar to what was done with the Silver may be a good temporary event. However, make the cloak drops less common because the market is just now recovering from too many Dark Moon and Evil Cloaks.
Cheers,
Alleluia
Ummm I would really like some Supply List and Attack Plan mission items. Most people don't know about them at that level and a lot of characters can't do the daily Front Line quests because they can't get or buy these items. Could you add an option to purchase them in a Nine Dragon store please?
Also make a 10% and 20% Hp/Mp Restore Fashion that does not change the player's look. I mean if I have a Blessing Set from Xmas I want to look like that but I have to wear a permanent refresher instead because a Fashion with the 10% or 20% restore would change my look. This means I can't have a Hp or Mp charm. Maybe call it Plasic Rainsuit Fashion haha. I know a lot of players like their ending look but want the heal from fashion and hopefully this would be easy to do since no new graphics needed lol
Pet autos needs to be fixed.. like I said why can a pet auto work when the pet has been hold by assault, or silenced by zone silence?
Pets need to be more balanced, stop releasing crazy OP pets with insane base stats like demon and merfolk (they should be slightly nerfed on their base stats). Pets like blue dragon need to have their auto last 2-3 rounds not 5! Lobo's auto should last 2 rounds instead of 1 to make it more relevant. Swords and Pig's need to be improved (they costs 35gold the same as red dragon or fairy but are 100% useless pets, why are they useless?). Again, ryouga's skill hit on its skill needs to be higher, with a base phit of 90 it can't hit anything (boars, pets, astral wolfs). All new pets should not have crazy base stats. All pets should level within a range, there should not be a pet with 450 dodge at level 55 and another fairy with 502 dodge at level 55.. The gap between pet growths is way too high, players spend the same amount of time leveling, the same amount of effort, the same amount of silver to skill, the same amount of gold/effort to obtain.. yet some are way way way better than others.. the gap is too large!
Agreed, Nine dragons quest chain to open frontlines is still confussing. There needs to be more benefit for levels 30-46 players instead of doing abyss/dg/tt and then grinding astral wolves all day.. Has to be a bridge to help them level.. new players have a very hard time and it turns them off to the game.
Here is a biggy.. How about some accountability in the game!
a) MVP being banned is totally wrong. He did nothing wrong and now he is asked to prove he wasn't a bot? How? He did orc, he probably did pt45, he talks in empire chat.. he obviously repaired cause even bots need to repair.. yet its been a week and he isn't unbanned. He isn't a bot, and he shouldn't have his time and effort wasted. He needs to be rewarded for the time you wasted, he could easily be level 60 artificer by now.. he could have used his character to collect gold and alchem materals but instead he is banned for playing too much. No characters cannot repair, especially if they are using a weapon.
b) Halloween event was suppose to drop one halloween mount in the server (it did not) and questions about it were never answered... a very few players finished the headless horseman and no one in server got the mount! There hasn't been a single mount on server, no one has it, no one was rewarded it.. The event was hard, too hard for 99% of players, and the few who completed the headless knight should have been placed in a draw and the randomly selected winner should have won the headless horsemen's mount.
c) HAVING A FAQ ON FORUMS WOULD HELP, this is the best idea for your customer service department, yet there is no reason this has yet to be done.
d) Where is the perm tortise mount??? On the gem given from dg40, it says has a chance to drop a perm mount... yet its been done a million times but 0 tortoise mounts on the server... AGAIN, no accountability.. the gem doesn't say do not open, but it simply lies to players making them think you can get a good item when you 100% cannot get a perm mount... yet...maybe yet.
e) When I opened chests from valentines day, I was given a nye scroll, athlough you eventually gave me chests with real items in it, I was called a liar in the email I send cs@lakoo.com... There was no apology, I was told this cannot be so 100% and that I must have had it on me previously, and that I made a mistake because it could never happen... then a week later I was sent an email saying oh, we made a mistake and it was a possible drop when it wasn't suppose to be.. lol How many players are told things are not true, when they are just a matter of mistakes?? Why were spring hats even a possible drop on v-day event?
f) During x-mas event, I opened several evil wings and dark moon cloaks.. two weeks later you gave out IAP bags and totally ruined any chance I had to make $$. I spent $$ to open stupid lvl55 chests (I opened probably 1500+ and I never once got a thor btw) and my efforts and money went to waste when you flooded the market with these items two weeks later.. It seriously hurt anyone who previoulsy had opened them from chests. Not to mention I opened probably 700+ IAP bags and I never got a perm fashion.. I know its luck, but come on.
Fashions are fine, the numbe rof 20-10% out there is great.. but there needs to be a chance to obtain all fashions available in perm form, either via nine dragon purchase or from events. There is no harm in giving people the choice between option a fashion and option b... instead of having the drop random, have the drop random but with the option.
ONE OF THE BIGGEST PROBLEMS, no one really seems to even notice, when buying or selling items... THE POP-UP WINDOWS ARE SO SO SO SLOW, caused by the text pop-up graphic you have choosen.. it like double-pops, with makes it so slow.. its so annoying to click to sell fast to get back to grinding and playing the game,,,, all you do is waste more time doing something useless!
YOU CAN NEVER CHANGE THE DROP RATES OF CHESTS, or Anything else... because it made all previous players who opened those chests are cheated.. so drop rates must always remain the same... haha except in the case of those 'perm' mounts available from DG40... increase those up from 0% to 0.5% at the very least.
Collecting 99 onion heads from tort via death road is crazy!! Moon River Cave instance takes a little too long, not kidding, its boring and the first quest should be cut in half to lower duration!! PLEASE PLEASE allow Players to be able to use the portal from Heart Break Cliff part b (dragons bosses) to be able to teleport back into part a... it doesnt do anything right now and would be helpful!!! DO NOT ALLOW PVP in PET TRAINER!!!
----- ALSO PLEASE CHECK OUT ALLELUIA's post concerning breading of pets.. its a genuis idea.-----
The idea of having events that reward random gifts to players who spend 'x' amount of time during the event is an idea that should be applied all the time.. Why not have a set number of 25 hours a week and send players temp fashion, pet herbs, or chance at +2 gems for playing the game and supporting the game.. It seems good to reward your more loyal players.
I WOULD REALLY LIKE IT IF A MEMBER OF YOUR TEAM WOULD PLAY THE GAME. I know [GM]KOS is a characters, but I seriously would love a member of your team to have a level 1 character and grind yourself all the way to level 60 without cheating or without having any benefits.. I want you to start like any other kid would, from level 1 and try to make yourself a relevant member in the community,, even if you do it undercover.. see how long it takes, see how hard it is, and better yet see how hard it is to be elite due to the low drop rates (see how much $$ you need to spend) and better yet you can have such an employee share their experiences on forums and demonstrate to the rest of us how that player feels sometimes when things do not seem fair. Like, start with 0 silver, 0 gold and try to make gold to buy skills, to buy equipment, level and train pets, socket your gear, and become a relevelant member of a group who is doing elite quests. It's not a simple task, but doing such a thing would give certain credibility to that admin/staff member that you can do such a thing..
-Cots
please, again, unbanned MVP, he did nothing wrong.. he isn't a bot. It was a mistake made to ban him, and reversing it as soon as possible wouldn't hurt the situation.. Why not unban him until the sitatution is resolved? Instead of assuming he is a bot, he isn't at all, give him the benefit to let him use the character until problem is solved.
I love cots idea about the gm starting at level 1 thing. You should make a daily/weekly video diary of how things are going for you. You'll have to purchase your own silver am make sure your drop rate of items is like ours
Hint hint :)
I would like a 1.6 exp event 1 week per month to help new players with lvling up and experienced players reach their lv60 goals
Hello lakoo. If I had to make a wishlist,
-I'd want another pair of gloves that give some sort of physical hit % bonus. Mj gloves are difficult to come by.
-Id like to see a cloak designed for cursers.
-I'd like to see more use from a blowpipe shammy. It's a very weak option in gameplay now.
-it would be nice if silence zone was reclassed to "curse attack". Too many players use it as a crutch for lack of ability to play. If it were blockable by a pet, we would see more innovative gameplay techniques.
- I'll add more as they pop up
Good ideas Jillzy z! I would suggest making a physical hit % necklace to avoid obsoleting MJ super or white gloves (we lack good necklace options). I agree a curse cloak and more for the blowpipe are great ideas.
Making silence zone a curse attack is an interesting concept. However, I think this would render the skill ineffective against wizards (most with high curse defense) and anyone with a curse block pet. Given that that the silence zone affects all players and that the build is incredibly fragile, I think making this adjustment would cripple the silence zone build. It is only valuable for some bosses and for pvp. Players who make such a character do not have the skill points to do anything other than speed and mp for the silence zone. A slower silence zone character may have offensive power in pvp but runs the risk of running out of mp, dying by archer/axe autos, or having enemies use fury auto. In my opinion, there are already many innovative ways to deal with a silence zone in a pvp. Alot of the strategy revolves around recognizing the silence zone, utilizing holy pots, and employing effective teamwork. Fighting a team silence zone can actually be quiet easy but many people are not used to it due to the rarity of the build. I think making the change would weaken the build too much for pvp purposes unless Lakoo added an offensive component to it as well such as -hp/mp%.
Glad to have a new face posting on the forum :) Keep up the good work! Alleluia
Great ideaa jillzy but for the silence zone part, it would make mj30/50 really hard to run since those mobs have rly high resists
Howdy Lakoo,
If there was one thing that this game really needs to improve on, it is the lack of developed quests available for levels 20-46. People need to have a story they can follow from their respectful faction's village. All factions should have this story/plot/quest-line to lead them to the rest of the Empire Online world. By the time they finish the quest-line they should be about level 46 and have lived a cool story that explained the character they chose.
Thank you!
Mac
Hello Lakoo,
Here is a list of changes I would like to see:
Agreed with Cots about all the game system changes.
There is a good amount of armor equipment we can choose between but There is too low amount of rings, earings, charms, neckleces and shields. Atm There is just 2 kinds of valuable biju\shileds for melee classes and for mage classes. I would like to see more flexibility (speed shields, dmg shields, phit shields). Same with biju.
With the version 3.x weapon holders have too much advantages in comparison with barehanders (more phit, more speed, more stats, ability to socket extra item, and now all weapons have amazing armor penetration and an ability to have an extra enchant and to be strenghen!). After update i see a lot of weapon holders can make more damage alone with having another bonuses from weapons.
It would be great to see some kind of boxing gloves or claws for barehanders (can be like dual weild kind of weapon).
Example:
Boxing glove:
-dual weild
-melee (-300 yes minus)
-phit (+50)
-ability to socket, enchant
-special item effect: chance to knock down an opponent depending on your STR (1 round hold effect. Chance is like 10 STR = 1% to hit).
Claw:
-1h\dual weapon
-melee (+100)
-Phit (-50)
-Ability to socket\enchant
-Special item effect: Armor penetration depending on your AGI (1 AGI = 1pt Armor penetration) OR: Bleeding (10 AGI = 1% chance) makes an opponent to loose 10% hp next round.
You have added some new skills (like axe throw) with version 3.x. I would like to see 1-2 of new skills for each other class\build.
Magic recovery (magic penetration) is amazing ability that have been added to lot of wizard's passives for free... I think it could be better to move magic penetration skills from wizard's school to shaman. So we can make an interesting alternative mage from shaman class with lower damage then wizard but having advantage of 500 penetration etc.
Lakoo... you have forgot about curse attak at all... Curse wizards are maybe ok but curse shamans cant have so high curse hit so they can have some new curse type skills like Chaos all auto skill... Also during whole year I havnt seen any event's rewards for curse attak builds...
I would like to see a White Moon instance opened.
Please, make a valuable rewards for hard long-term quests (like the Gemini Channel quests). For example: random lv1 enchant reward for completing daily quests: collect data A, collect data B.
Make an elite version of all instances (lv60 Altonia ruins etc). Or additional reward for some special way to complete instance (ex: finishing Orcs in 10 minutes = 2x alhemy bag, or finishing Orcs without using silence\chaos\hold gives an Unique General Athlon (1-time quest).
Make the fast messages (Run!, I will focus main forces! etc) to be typed in the team chat. And it would be nice if we will have a possibility to edit those messages. It will help us a lot in the fights. Or just remove this option - the only message we are using is "Run!" lol.
Sorry for bad grammar.
Thank you.
Slivzor from NewAge.
Ooh I love the barehand glove/claw ideas!
Maybe new bows for hunters too? Hunters just maximize agility and speed now. There aren't many builid varieties for this class...
Crossbow (Bow):
1-1000 damage
-20% speed
+400 hp
+20% range
(slower, higher damage and hp build)
Shuriken Bow (Bow):
1-500 damage
+10% speed
-10% range
+50 dodge
(faster low damage, dodge build)
Throwing Knives (Bow)
*counts as bow and melee*
150-450 damage
+15% melee
-20% range
-10% speed
(allows strategy of lower range but can assault or attack with lower melee vs range protect fairy)
Meredy from NewAge
I want you to stop changing skills after I spend silver on them
Now you Change Artificer Assault from melee to gun. grrrrrrrrrrrrrr
I agree about the geared suits, why is there no suit for artificer? And just like how dawn over lord set and grim set are very similar with stats but give sabre or axe damage, so I think you should do an artificer set like moon's secret set. The set will give hp, or agi or str for first part then it will give 10 or whatever % of artificer damage, and 10 physical hit and 10 dodge? I think a set like this would intrest players more in the build possibilities and would make people start opening lv55 gold and keyless chest again. The main thing I see about the artificer is that there damage is weak, great class for pvp but in fighting monsters they are useless compared to Mage and barehanded players, but maybe a suit that gives gu% damage would help
Dear Lakoo,
Release Empire Online for the Mac App Store. This game would be fun to play on my computer!
Thanks,
X
I agree with kogi! I spent silver on suicide strike and u modified it so it cant imune to hold/ chaos/ silence anymore
I want a "drunk" status... Divides all damage u receive by 2 but also divides ur physical hit, curse hit and element hit by 2... Would be a great option for pvp
So many wishes~ great to get so many feedback.
The version 3.1 is a start. Version 3.2 will bring you 3 new systems and multiple new instances. lately, we will put our new mountain titan online for you as your daily challenge. We are also hoping you train more pets to a high level. They are going to be useful.
I'll pick some questions here to answer first:
Because we know how hard to leveling, so the eastland newbie missions are all changed. Players over 10 will have 100 silvers, By Rating us 5 stars in App Store, you will get a 15 day Thor fashion. And we have blue birds for everyone of you.
From 30 to 46, there are daily missions for you to get lots of exps. If you joined an empire, you will have more daily missions. We will try to make them more obvious.
1.6 times exp time. Good point, but we need more of you online. We are going to start a plan that if you manage to recall some of your old friends back to play. We will give both of you rewards and we will start periodical 1.6 times for you. For if we start 1.6 times, It just for you to train your pets.
EXP scrolls: We will have a plan for that. Not now though.
Barehand fighters and other classes: with the version 3.2, all builds may change completely. All the information I can offer is train yourself and your pets to level 60 and waiting for the new version :) Oh, don't forget the new mountain titan:0
The shortcut of chatting.....ok, let us know some of the word you would like to see.
Kos ( I do not have the admin account now- -! so I have to borrow jasmine's to answer :))
Do anyone have this? (不完美)动能石.. please i need helmet and boots of this, i'll buy it for 100gold coins each :( thank you -slayer14
Dear Kos,
Thanks for your complete and clear answer.
Regarding your post, especialy this phrase: "with the version 3.2, all builds may change completely.", Lakoo will change all the skills so we should MUST pay $$$ to rebuid our chars?
Changes are great: new items, events with valuable items, less random - more hardcore. Cool. Keep working on it.
But please, dont make us to pay $$$ by changing the skills we are using.
Make an opportunity just for lv60s to rebuild (lvl up skills) for free for a week after update.
Or just add new skills.
We are waisting monthes and money to find the right equip, to socket gems to find the right skill's balance to make our builds perfect. And that is great! Untill we see all my work is useless cos of changes.
Oh Kos, tell us, how much money have you spent to build your chars to finish Mj 55? Have you got a 10% regen suit as reward? haha. What about headless knight? Have you spent 5-8 hours to fully complete the lv30 frontlines instance with collecting capitan's daggers\leader's peaces of armors quests? What have you got after waisting full day? :)
No, realy, I like the last changes, I like the system of new events.
Slivzor.
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