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I cant see ((Register Tapjoy)) on my new bought iphone5

Hi gm, pls help, i just bought iphone5 and i dont see any button in free goldcoin session to link me to register tapjoy website(usually should have), after that i use my brothers iphone which never play or download empire online b4, same issue happen, but i heard my my friends from others country they still can see the tapjoy offers to link u to register tapjoy, pls help GM, may i know is tapjoy stop offering download goldcoin in my country or i have wrong setting on my phone? Pls help. As you can see in my attachment, i have only 1 offer on a totaly new device, pls help.
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3 Comments

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  • 0
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    dj

    Hi Tiffany,

    We are informed by Tapjoy that you will need to create an account through Tapjoy.com. There is a message before the users see the current list of offers directing you to Tapjoy.com to earn credits for completing free offers. We hope this may help you. Thank you. ( http://cs.lakoo.com/entries/22442318-tapjoy-app-offer-issue)

    If that's not your case, you are suggested to write to mobilehelp@tapjoy.com to elaborate on your situation and purpose and our game name as Empire Online with information maybe including the Tapjoy account you created on Tapjoy.com and the UDID of your iPhone 5. They will figure it out for you. If you still need our assistance, please contact our GM in game with Tapjoy ticket number. We will further check for you. Thank you. (http://cs.lakoo.com/entries/22104303)

  • 0
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    Reporter Rewq

    this is exactly the problem im facing too man~ gm pls help~

  • 0
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    dj

    Hi Reporter Rewq, if that's your case, please follow Tapjoy's guidance to create an account through Tapjoy.com by tapping Discover to Register. The related setting is up to Tapjoy. If you follow but still fail to fix your problem, please do not hesitate to write to Tapjoy customer service (you can get a ticket number if you contact them by https://partnersupport.tapjoy.com/home) with related details as we suggested. We hope your problem will be fixed ASAP as well. Thank you.

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