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Android screen black out

Screen is all black on my android version. Used to work til android updated now EO screens are black. Downloaded from playstore and also tried version from link on forums. Reset phone and tried again. Still blacked out screens. Is this a known issue and your already working on it? Do I need to just wait for fix?

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10 Comments

  • 0
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    dj

    Hi May, please write to [email protected] with related screenshot and details including your device model, device system version, game account/character/server information, game client version and related operation. We will arrange the relevant department to check for you. Thank you.

  • 0
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    M May

    Thank you for your email.

    For your problem, you are suggested to try better device if you can, as our rich game content may need enough device memory support, while some devices may face crash problem easier. We are optimizing our game though. Thank you.

    If you have more problems, please feel free to contact us.

    Best regards,
    Lakoo Customer Service

    So my mini computer of a phone cant handle a 2d turn based app game?

  • 0
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    M May

    So my mini computer of a phone cant handle a 2d turn based app game?

  • 0
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    M May

    Makes me sad : ( 

    I think maybe should just discontinue android version of game if you don't have the resources to devote to it.

    Guess ill look into getting another iDevice. Any suggestions on which work best for the game?  itouch3/4/5/ect.? ipad mini?

  • 0
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    dj

    Hi May, to better locate your Android device problem, we still hope you can follow our guidance earlier if you still need our further assistance. As to your other problem, we have not enough data on it yet. You are suggested to contact the device provider/manufacturer or communicate with our other players for suggestions. Thank you.

  • 0
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    M May

    OK, will do. thanks for speedy replies.

     

    As for other players, a question. What device/versions have you  noticed plays EO well? if any difference at all. thanks

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