Stuck on "Upgrade Skills" mission

On android, I go to Lan, tap "Upgarde Skills" and nothing happens. Have tried resetting my skills with no results.

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    Hi Sarah, we are sorry for any inconvenience caused. To locate your problem and for our better assistance, please write to with related screenshots and details and the name/ID of server/account/character, your detailed operation and any system prompt when failed if available. We will check for you. Thank you.

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