Lakoo, did you ever consider to close this forum? To be honest, if you're not running the forum well, i think it is good of you just close it instead of getting people to post their question and enquiry here and end up you're not going to reply to any of it.
Or maybe can you tell us:
1) Why you guys are not replying to your user threads (or did you plan not to reply at all)?
2) How long it need to take for you to reply your user (or did you plan not to reply at all)?
3) How many CS member is taking control of this forum?
4) What is the Lakoo forum for (to you as a staff)?
5) How frequent that you check the threads here?
I am pretty sure you guys won't answer my question above.